Delta Air Lines Seeks Compensation Over Cyber Outage

Delta Air Lines is pursuing compensation from Microsoft and cybersecurity firm CrowdStrike following a global cyber outage that disrupted flights on July 19.

The outage led to the cancellation of more than 2,200 flights, affecting hundreds of thousands of travelers. Delta has since canceled over 6,000 flights, making it the slowest among major U.S. airlines to recover from the incident.

Legal Action and Compensation:

Delta has engaged the law firm Boies Schiller Flexner to seek damages from Microsoft and CrowdStrike, believing these companies bear some responsibility for the disruption.

While specific details of the claims have not been disclosed, analysts estimate the financial impact on Delta could reach hundreds of millions of dollars.

Reactions and Market Impact:

A spokesperson for CrowdStrike stated they were unaware of any lawsuit and declined to comment further.

Following the news, the company’s shares fell by about 5% in pre-market trading. Microsoft, Delta, and Boies Schiller Flexner have not responded to requests for comment.

An investigation by the U.S. Transportation Department:

The U.S. Transportation Department has investigated Delta’s handling of the outage and the resulting flight cancellations.

This inquiry aims to determine the cause of the disruption and assess the airline’s response, particularly its impact on passengers.